Prime EV is committed to protecting your privacy. This Policy outlines how we collect, use, and disclose personal information. It applies to all of our products, services, and websites, including our mobile app and charging stations.
Data Collection
We collect personal information you provide voluntarily when you visit our websites, use our app, create an account, charge your vehicle, or contact us. This includes contact information, payment card information, professional information, and information about your vehicle. We also collect video and audio recordings of our charging stations and call center recordings for security, quality assurance, and training purposes. Additionally, we may receive information about you and your interactions with us from third parties.
We automatically collect technical information, such as your IP address and browsing history, using technologies such as cookies and web beacons. We also use service providers, such as Google Analytics, that may collect information about your online activities across sites over time for non-advertising purposes.
Data Use
We may use both personal and non-personal information that we collect for our business purposes. For example, we may use your information to provide you with relevant advertising, respond to your requests, operate and improve our products and services, personalize your experience, and monitor our services for compliance with our terms of use. We may also use your location information to locate the charging station closest to you and to provide relevant ads and offers with your permission.
Personal information may be accessed by persons within our organization, our third-party service providers, and those described in this Policy who require access to carry out the purposes described in this Policy.
Consent
We require your consent to collect, use, or disclose your personal information in many circumstances. By providing your personal information to us, you agree to our collection, use, and disclosure of your personal information in accordance with this Policy and as otherwise permitted or required by law. If you need to provide personal information about other individuals, you must obtain their consent.
Providing us with your personal information is always your choice. We ask that you provide information that enables us to respond to your request and/or provide you with our services. There are legal exceptions where we will not need to obtain consent or explain the purposes for the collection, use, or disclosure of personal information.
If we sell our organization or merge with another party, your personal information may be disclosed to the new organization or party.
Contact Us
If you have any questions or concerns about this Policy, please contact us.